Return & Refund Policy

We will not grant a refund, credit your account, or replace a printed product unless

• the product was misprinted
• the product was damaged (excluding damages during delivery)
• the product does not match the fulfillment information (e.g., the printed image is incorrect or placed incorrectly, the product is the wrong size, color, or type, etc.).

P&M Tee has the sole discretion to grant a refund (including the refund method), credit your account, or replace a printed product. In order to request a refund, credit, or replacement, you must send a photograph and a brief explanation of the problem to P&M Tee via email at info@pandmtee.com (P&M Tee USA) (P&M Tee EU) within 30 days of delivery.

For clarification, P&M Tee will not grant a refund, credit your account, or replace a printed product solely because:

• it was unsatisfactory for any reason (excluding the matching of the provided fulfillment information)
• the shipping provider did not complete delivery/the delivery was late

In such cases, you must place a new order, or the recipient of the individual order must attempt to resolve the delivery dispute with the shipping provider.